Frost Family Farm Privacy Policy

Oct 27, 2026 · @Frost Family Farm

Last updated: October 27, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service, and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with a capitalized first letter have the meanings defined below. These definitions apply whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Company (referred to as “the Company,” “We,” “Us” or “Our”) refers to Frost Family Farm LLC, a Pennsylvania limited liability company.
Cookies are small files placed on Your computer, mobile device or other device by a website, containing details of Your browsing history on that website, among other uses.
Country refers to Pennsylvania, United States.
Device means any device that can access the Service, such as a computer, cellphone or tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any person or company that processes data on behalf of the Company, such as companies that help Us run the Website, send emails, or analyze how the Service is used.
Usage Data refers to data collected automatically, either generated by use of the Service or by the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Frost Family Farm, accessible at frostfamilyfarm.com.
You means the individual accessing or using the Service, or the company or other legal entity on whose behalf that individual is accessing or using the Service.

Collecting and Using Your Personal Data

Personal Data

While using Our Service, We may ask You to provide information that can be used to contact or identify You. This may include:

Email address
First and last name
Phone number
Address, state, ZIP code and city
Usage Data

Usage Data

Usage Data is collected automatically when You use the Service. It may include Your Device’s IP address, browser type and version, the pages You visit, the time and date of Your visit, time spent on those pages, unique device identifiers and other diagnostic data.

When You use the Service on a mobile device, We may also collect the type of device, its unique ID and IP address, its operating system, and the type of mobile browser You use.

Cookies and Tracking Technologies

We use Cookies and similar technologies to track activity on Our Service and to improve and analyze it. These may include:

Cookies. A cookie is a small file placed on Your Device. You can set Your browser to refuse Cookies or to warn You when one is sent, but some parts of the Service may not work without them.
Web beacons. Some pages and emails may contain small electronic files (also called clear gifs or pixel tags) that let Us count visitors or email opens and gather related statistics.

Cookies can be “Persistent” (they stay on Your device when You go offline) or “Session” (they are deleted when You close Your browser). We use:

Necessary cookies (Session): needed for the Website to work and to prevent fraud.
Cookie notice cookies (Persistent): remember whether You have accepted Cookies on the Website.
Functionality cookies (Persistent): remember choices You make, such as language preferences, so You don’t have to re-enter them.

Contact Form and Newsletter

Contact Form

When You use our contact form, We collect Your name, email address and message so We can reply to You. Messages are delivered to Our business email through Our email providers and aren’t used for marketing unless You also sign up for Our newsletter.

Newsletter (the Farm List)

When You join the Farm List, We collect Your email address. Our newsletter is managed through MailPoet, which stores Our subscriber list and sends Our emails.

After signing up, You’ll get an email asking You to confirm. You won’t be added to the list until You do. Our emails may include harvest updates, seasonal products and growing tips.

Every email includes an unsubscribe link, and You can leave the list at any time. You can also email Us to be removed.

We never sell, rent or share Your email address with other businesses for their marketing.

Spam Protection (Google reCAPTCHA)

Both forms use Google reCAPTCHA to protect against spam. reCAPTCHA collects information about Your device and how You use the page. Its use is subject to Google’s Privacy Policy and Terms of Service.

Use of Your Personal Data

We may use Personal Data to:

Provide and maintain the Service, including monitoring how it’s used.
Fill orders: complete purchases of products You buy from Us.
Contact You by email or phone about Your requests, orders or questions.
Send Our newsletter with farm news, seasonal products and growing tips, if You’ve signed up and confirmed.
Answer Your requests sent through Our contact form.
Improve the Service: understand usage trends and make the Website, products and Your experience better.

Sharing Your Personal Data

We may share Your personal information only in these situations:

With Service Providers who help Us run the Website, send emails and analyze usage, such as MailPoet, Google and Our email and hosting providers.
For business transfers: if Frost Family Farm is involved in a merger, sale or similar transaction, Your information may be transferred. We will give notice first.
With Your consent: for any other purpose You agree to.

Retention of Your Personal Data

We keep Personal Data only as long as needed for the purposes in this Privacy Policy, or as needed to meet legal obligations, resolve disputes and enforce Our policies. Newsletter subscribers stay on Our list until they unsubscribe or ask to be removed.

Usage Data is generally kept for a shorter time, unless it’s used to strengthen security or improve the Service, or the law requires Us to keep it longer.

Transfer of Your Personal Data

Your information may be processed wherever Our Service Providers operate, which may be outside Your state or country. We take reasonable steps to make sure Your data is handled securely and in line with this Privacy Policy.

Your Choices and Deleting Your Data

You can ask Us at any time to access, correct or delete the personal information You’ve given Us. Just email Us at the address below. To leave the newsletter, click the unsubscribe link in any email.

We may need to keep certain information when We have a legal obligation to do so.

Disclosure of Your Personal Data

Law enforcement

We may be required to disclose Your Personal Data by law or in response to valid requests from public authorities, such as a court or government agency.

Other legal requirements

We may disclose Your Personal Data in the good-faith belief that it’s needed to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of sending or storing data over the internet is 100% secure. We use reasonable means to protect it but can’t guarantee absolute security.

Analytics

We use Google Analytics to understand how visitors use the Website. Google Analytics tracks and reports website traffic, and Google may use the data collected in its own services, including advertising.

You can opt out by installing the Google Analytics opt-out browser add-on. For more on Google’s practices, see the Google Privacy & Terms page.

Embeded Content

Some pages include videos or posts from Instagram and Facebook. These work just like visiting those sites, and they may collect data about you and set their own cookies. Their use is covered by each company’s own privacy policy.

Children’s Privacy

Our Service is not directed to anyone under 13, and We do not knowingly collect personal information from children under 13. If You are a parent or guardian and believe Your child has given Us Personal Data, please contact Us and We will delete it.

Links to Other Websites

Our Service may link to websites We don’t operate. We have no control over and assume no responsibility for their content or privacy practices, so please review the privacy policy of every site You visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We’ll post the new version on this page and update the “Last updated” date at the top. Changes take effect when they are posted.

Contact Us

If You have any questions about this Privacy Policy, or want to access, change or delete Your information, You can contact Us:

By email: contact@frostfamilyfarm.com
Through Our website: frostfamilyfarm.com/contact